Al-Qaeda has set up a complaints department after taking control of parts of the civilian administration in northern Syria, The Telegraph reported on Monday.

The group’s Arabian Peninsula offshoot posted a public notice in the the north-eastern Syrian city of Raqqa this week stating that it was open to receiving public complaints.

“Anyone who might have a complaint against any element of the Islamic state, whether the Emir or an ordinary soldier, can come and submit their complaint in any headquarters building of the Islamic state,” the notice stated. “The complaint should be in writing, provide details and give evidence.”

Al Qaeda then goes on to promise that those who commit transgressions will face justice.

“We promise that we will ensure accountability for anyone committing violations, and they will be sent to the Sharia court of Iraq and al-Sham.”

Al-Sham is a reference to Syria, according to The Telegraph.

The notice was signed by the “Emir” of Raqqa, a title regularly claimed by al-Qaeda sub-leaders, Al-Arabiya news reported.